Welcome to the latest edition of smartCIO magazine, where we aim to provide insights on the latest technology trends, opinions, backgrounds and regional insights from IT leaders across EMEA.
It's no secret that we are all witnesses to a profound technological shift that's taking place at an incredible pace and on multiple levels. I’m of course talking about AI and machine learning (ML), which is the focus of this edition. Collaborating with IT experts, business leaders and executives, we have a number of articles providing both comprehensive expertise and also advice on the practical application of AI in modern business.
AI and ML are more than technological innovations – they're catalysts for change in businesses and society. Guest contributor Martin Veitch, reflects on the big gains and big challenges that come with AI and ML. And while recent advancements in these technologies, particularly generative AIs such as OpenAI and ChatGPT, inspire people to board the AI and ML train, Workday has been developing and delivering features based on these technologies to its customers for almost a decade. In an interview with Max Weber, Head of People & Workplace Operations at Mister Spex, we look at how AI and ML are revolutionising the optical industry and creating a new customer experience.
We’ll also hear first hand from organisations living and breathing AI on a daily basis. In a roundtable discussion with experts from Workday, business leaders discussed 'How to spearhead transformative change'. In a Spiros Margaris's Podcast, Jens Jeppesen and Chandler Morse from Workday shed light on the intricate maze that ethics and regulations for AI and ML are, providing a compass for CIOs to chart their course. You can read more about that in this issue and listen to the podcast via our digital version as well.
We’ll also dive into a new Workday survey of 1,000 business decision-makers from around the globe that cuts through the hype and reveals what leaders are really doing, thinking and feeling when it comes to AI – perhaps the most transformative technology of our lifetime. Last, but certainly not least, we’ll hear from our partner Accenture on the topic of generative AI and its impact on the future of work.
I hope you’re as excited as I am about the huge potential of AI and ML, and that you find this issue helpful regardless of where you are on your journey. We’d love to hear your feedback on both the issue and any insights you can share with the ever-expanding Workday EMEA community.
Angelique De Vries - SchipperijnPresident, EMEA, Workday
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